Barista/Crew Member/Customer Service Representative

JD for Barista/Crew Member/Customer Service Representative
Loc: Andheri East

Good Seoul Foods (Korean Food Company)

Job profile: Team member
Job type: Full time – Permanent
Industry – QSR/Food and beverage
Salary:
Experience: 6 months to 3 years
Work Location: Mumbai
Educational level – Minimum 10th passed Graduate/Undergraduate or 

Other basic criterias: 
Smart and Handsome personality having good/decent English communication skills.
Maintain and create positive work culture.
Clear communication skills

Detailed Job Description
Greet customers warmly and take orders accurately.
Flexible, Multi- tasking, Passionate to grow.
Prepare food items according to company standards.
Operate cash registers and handle money transactions with accuracy.
Maintain a clean work area, including counters, tables, floors, and kitchen equipment.
Assist in stocking supplies and ingredients as needed.
Follow all safety and sanitation guidelines when handling food and beverage products and CAYG as well.
Knowledge of Hygiene and Food safety rules
Ensure customer satisfaction by providing friendly, courteous service.
Respond promptly to customer inquiries and complaints.
Treat customer concerns and feedback’s as opportunities to improvise.
Fire to exceed customer expectations. 
Upsell additional menu items when appropriate. 
Willing to get trained on new skills and Train new team members on proper procedures and policies.
Participate in promotional activities and special events.
Knowledge of aggregator app ratings and parameters. 
Stick to the world class standards

Schedule: Day Shift, Morning Shift, Rotational shift
Week offs on weekday
On floor 9 hour working shift and 30 mins meal break.

8591634720 / amul.dolas@careerstrikehrsolutions.com